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My mailbox thing is messed up.

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  • My mailbox thing is messed up.

    Been a few days since it happened but it wouldn't let me send a pm because it said my inbox (or something) reached it's maximum space. I then deleted like 50 things and tried to send another pm but it wouldn't go out either and i got the same message.

    I will delete more and try later.
    http://joshinmo.weebly.com

  • #2
    Hi Josh

    ​The private message system is currently set to a limit of 50 stored mails per user, but that limit applies to the total number of messages... whether sent or received... so you need to check all of your folders.

    ​I checked your log and it's showing a total of 99 messages (but I think that number includes messages that you have previously deleted). When you delete messages they go to your trash folder, but there is also an option to permanently delete and I'm not sure if the trash folder also counts towards the total limit when the deletion is non-permanent. The forum help notes are not very clear on that.

    Some settings in the forum don't update until you have logged out and logged in again, so that's also a possible reason.

    PS: you also can't send messages which have more than 5 copyholders.

    ​Let us know if you still have difficulties.
    I keep six honest serving-men (they taught me all I knew); Their names are What and Why and When and How and Where and Who.

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    • #3
      Thanks Roger.
      I even deleted my notifications and log out. Just tried sending matt a pm and continue getting this message. Edit Conversation

      You have reached your stored private message quota of 50 messages. You have 50 messages saved combined in your private message folders. You cannot send any further messages until space has been created.


      http://joshinmo.weebly.com

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      • #4
        I got it!
        Went to the trashcan icon and deleted everything and finally got a pm out to matt.
        http://joshinmo.weebly.com

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        • #5
          Originally posted by JoshinMO View Post
          I got it!
          Went to the trashcan icon and deleted everything and finally got a pm out to matt.
          ​Great! Thanks Josh.

          That clarifies the deletion issue. The limit of 50 must apply to the combined total of all mail folders, including "Trash". That is, you need to do a permanent delete there as well to get the number down below 50.
          I keep six honest serving-men (they taught me all I knew); Their names are What and Why and When and How and Where and Who.

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          • #6
            Fyi when your private mail is full you need to delete mail from the inbox. It then goes into the trash box so the system still sees it as over the limit. That means you have to empty both inbox and trash to be able to send and receive again.
            TN formerly CT Visit our store http://stores.arrowheads.com/store.p...m-Trading-Post

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