Hovering over avatar does nothing

[rixdafix]

I searched the heck out of the forums for a solution, couldn't find any related posts. When I hover over my avatar on my profile page, I don't get the blue edit bar. Tried it on two different OS and three different browsers. Hmm.

[CMD]

Well, I guess the blue edit bar should be visible a little below the avatar. You should not have to hover over the avatar. The edit bar should just be there as part of the profile page.

[CMD]

This is what you should see on left side of profile page. Not sure why you should have to hover over avatar to see this:

[rixdafix]

Thanks Charlie. Just to be clear, I'm attempting to update my avatar.

[painshill]

Charlie's screenshot doesn't actually show the blue bar. It only appears when you hover over the avatar in your profile and isn't permanently visible. For the benefit of others, it looks like this:



If you can't see it with any of the combinations of OS and browsers you tried then the option must be switched off (unintentionally) for you in the forum settings. Mostly these kinds of issues have arisen from conflicts when a member is in more than one user group (you will be in both the "registered user" primary group and probably also the "mentor" secondary group at minimum). The permission for all registered users to upload a custom avatar is likely being over-ridden by a denial elsewhere. Someone needs to find the conflict and probably re-set your permissions via a primary group only.

[Hoss]

I will go check to see what group you are in Rix. In the mean time what type of device are you using? PC or Android? what Operating system, What browser?

[rixdafix]

No avatar edit button appears when hovering. PC, tried on both Windows 10 and Linux Mint 17.2 and thanks for the help.

[Hoss]

are you trying this on your profile page or on the avatar picture in the forum? It only works when on the profile page.

[Hoss]

ok duh on my part I see you are working on your profile page.

[Hoss]

Can I temporarily change your password so I can login as you. I will send you the new password when I am done looking at your profile. You can then log in and change it back to your own password/

[rixdafix]

Sure! Do your thing. I'll check back tomorrow and thanks again.

[Hoss]

Rixdafix try it now sending you an email in a few minutes. I will explain in the message what has happened. Thanks for your patience. Hoss

[rixdafix]

Viola! You're the man.